Before you act 01
Find out what is really happening
An evidence-led look at which of your teams are ready, how a change is really landing, or what is getting in the way.
Explore diagnosticsChange Adoption · advisory, speaking and diagnostics
What changes on Monday?
The system is live. The announcement has gone out. I help you make sure your teams can actually work the new way, and keep working that way once the programme team has moved on.
15+ yearsacross business analysis, change and transformation
Change and transformation work for
01The life of a change
Adoption is won or lost after go‑live.
- Engagement, when teams are ready and supported
- Engagement, left to chance
02The work
Change becomes real in everyday work.
On the Monday after go-live, somebody on your team has to make a different decision, follow a different process or work with another team in a new way.
I help you connect the result you want to those moments, and to what your people need to make them happen. Four questions guide the work.
01
Result
What are we trying to achieve, and what are we assuming?
02
Practice
Which decisions, tasks and handovers need to change?
03
Conditions
Do your teams have the time, authority, tools and support?
04
Evidence
How will we know it is working, and keep it working?
03Three ways to work with me
Start where your change is today.
Diagnostics
Through the change 02
Make it work, then make it last
Practical support for the person delivering a change, from design through go-live to long after the programme team moves on.
Explore advisoryStart the conversation 03
Bring Monday into the room
Talks and workshops that help your leaders and teams see what the change means for their own work.
Explore speaking04Where I help
The kinds of change I help with.
New systems
ERP, CRM, warehouse and case management platforms that only pay off when people use them well.
New operating models
Restructures, new responsibilities and teams learning to make decisions together.
AI-enabled change
Moving from a promising pilot to a dependable place in the workflow, with clear review and responsibility.
Several changes at once
When initiatives pile up on the same teams, and capacity becomes the real constraint.
Across finance, retail, government and technology, in organisations from national regulators to global retailers.
05Why I care
Change lands on people.
And I love the moment it clicks.
Picture a sceptical manager explaining to their own team how the new way of working changes things for them. Or a workshop where someone says, So that is what this means for us,
and the room lights up. That is the moment people stop being asked to change and start owning it.
Those moments are why I do this work, and I enjoy every part of getting there: the conversations, the honest questions, and the messy, sometimes uncertain middle, where things do not quite work yet.
Every change needs people to believe in it, not just comply with it. Helping teams get there is the part of the work I love most.
Frank Awuku
Where is your change getting stuck?
Tell me what is changing, which teams it lands on and what worries you most. A free 30-minute conversation to find a sensible first step.